Throughout the month of January, we will be showcasing some of our talented team members from around the country!
Australian-owned and operated, for the past two decades Zarraffa’s has grown as a family of businesses and here are just a few of our familiar faces to tell you their story, in their own words!
Ralph, Denise and Candice Fioretti, Franchisees
Zarraffa’s Coffee Mango Hill and Carseldine, QLD
What did you do before you joined Zarraffa’s?
We had been working for a building company before we became part of the Zarraffa’s family. Candice (Ralph and Denise’s daughter and franchisee) was working for Hilton Hotels before she moved up to Queensland from South Australia to help open the business in 2009.
Number of years with Zarraffa’s?
2019 will make ten years with the brand!
When was the store established?
Our first store, Carseldine, (which we adore!) is nine years old and our drive thru at Mango Hill is three years old.
What is your favourite Zarraffa’s beverage?
Our favourite drinks are Espressos and strong Caffe Lattes! We love, and have become very accustomed to, the taste of our African Masai blend over the years.
Tell us more about working in your local community:
We have been so lucky to create strong friendships and relationships with regular customers over the years.
A highlight for Candice was the lengths she went to after being confided in by a customer that she was pregnant. Candice was told even before our customer had announced it to her husband! It goes to show what coffee means to our customers; it was important that Candice knew to make her regular coffee on decaf – all without her husband becoming suspicious!
These are the moments you hold onto forever. You don’t realise how big a part you play in someone’s life until something like that happens.
We love that the Zarraffa’s brand supports families far and wide. From our small family business here in Queensland, to the work that the company does with the Meru Coffee Co Op and community in Africa. We have also been fortunate enough to partner and support local schools and sporting clubs in the surrounding areas of our stores.
Our most treasured community involvement, one in which we involve all our staff, is our ongoing support of local special needs children. We help to raise funds to supply toys and educational equipment to local schools and holiday programs in our communities.
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