BECOMING A ZARRAFFA’S
Store manager
Welcome to the world of Zarraffa's Coffee, where excitement and passion collide! Step into our modern, bright spaces and feel the buzz of a thriving, fast-paced environment. Our friendly crew is dedicated to providing exceptional service and creating unforgettable specialty coffee experiences for our customers. As a proudly 100% Australian-owned and
operated company, we are committed to delivering quality products and exceptional coffee that keeps our customers coming back for more
As a Manager, you will play a vital role in driving growth and building a solid foundation for your team to flourish. You'll have the opportunity to take your career to new heights and make a real impact in the hospitality industry. Join our team and be part of an exciting journey that offers endless possibilities for professional and personal growth. So apply now, and let's brew something extraordinary together
The perks
Develop your leadership skills
We're committed to helping our staff flourish, and we offer excellent opportunities for career advancement. Our support systems will help you enhance your skills and advance your career.
Work-life balance
At Zarraffa's Coffee, we understand the importance of maintaining a healthy work-life balance for the success and happiness of our Managers. That's why we offer flexible schedules that allow our Managers to start and finish early and enjoy regular days off to recharge and pursue their interests outside of work.
Generous perks
As a Manager, we understand you’re passionate about our coffee, just like our customers. That’s why we offer generous staff perks for our community of coffee lovers.
Possessed Skills
As a Manager, you will possess good leadership and engagement skills, effective communication, and problem-solving capabilities. Our store managers are empowered to lead their teams to succeed in the everyday and maintain a focus on productivity, food, beverage and bean quality, and results-oriented outcomes.
Our leaders care about our team members personal and professional development. You'll have the ability to delegate tasks and prioritise them. Whilst having empathy and compassion for your team, you'll use your conflict resolution skills and confidence to motivate them to achieve their goals.
You should have a clear vision, strategy for your team, and the technical skills necessary to advise and support them. Effective communication is also vital to creating a positive workplace culture and fostering teamwork.
Responsibilities
Our Store Managers typically oversee all aspects of the store operations, including recruitment, training, and
supervision of staff. Your role may involve tasks such as preparing weekly schedules within labour budgets, finding suitable
replacements for staff absences, and identifying ways to reduce operational costs while maintaining high standards.
As a people person, you’ll excel in creating a positive culture, resolving customer feedback regarding food quality and service,
developing strategies to attract and retain customers, leading shift management, and creating a positive atmosphere for customers
and employees.
Ensuring good product control, you'll direct staff in product preparation, customer service, and cleanliness. Maintaining
accurate business records, following compliance with set policies and procedures, and all relevant legislative requirements can be
an essential part of the role.
Take the opportunity to excite and inspire your team and run a successful store that delights customers and employees alike.