At Zarraffa’s Coffee we value our customers and aim to reward their loyalty with the Zarraffa’s Z Card® program. Join today and start earning Zarraffa’s $Z® on all bulk coffee and menu drink purchases° which are redeemable for any menu beverage!
- My Zarraffas Z Card® is lost/stolen. How do I get a new one?
Unfortunately you will have to purchase a new Zarraffas Z Card® from one of our stores. If you would like to have your details and accrued $Z transferred to your new Zarraffas Z Card® please follow the instructions below;
- Simply pay the $7.50 admin fee to receive your new Zarraffas Z Card® and receipt
- Complete an issue form application flyer (ask a staff member for one) making sure you tick the box ‘Lost/Stolen’
- Give this form back to the store with your receipt, or mail them both to our PO Box
- Please allow 30 days, from the time Head Office receive your form, for your details to be transferred
- My Zarraffas Z Card® is damaged. How do I get a new one?
Oh no! Don’t worry, we will get you back up and running soon. Simply click here and follow the prompts
- I have lost my Zarraffas Z Card® receipt with the PIN number on it?
We can help. Simply click here and follow the prompts
- I have an enquiry about my Zarraffas Z Card® balance?
If you are wanting to check your balance, simply login to the Zarraffa’s Z Card® member section. You will need your email address and Zarraffa’s Z Card™ number. If you have an enquiry about your balance click here to contact us
- I've moved. How do I update my details?
Simply login to the Zarraffa’s Z Card® member section. You will need your email address and Zarraffa’s Z Card™ number. From here you will have access to update your personal information. If you have any issues please click here to contact us
- What does a Zarraffa's Z Card® membership entitle me to?
As a member, you will have access to numerous benefits, including the opportunity to accrue $Z to redeem back in store! Click here for a full list of your entitlements.
- How do I become a Zarraffa's Z Card® member?
Exciting times ahead! Simply drop in to your local Zarraffa’s Coffee store to join. Click here for full information.